Pinacl Solutions



What we do

Pinacl offers a range of solutions to enable Digital Transformation and shape Smart Places (including Internet of Things) for customers, empowering them in their businesses. With a range of Managed Services to build and support their data, voice, server and cloud infrastructures. Pinacl’s technical solutions team has extensive experience and expertise designing, implementing and managing ICT infrastructure solutions utilising leading technologies from the World’s best vendors.

We deliver ICT in a way that unlocks possibilities for our customers within their organisations making their visions reality. We have many blue chip and local Government clients, that have trusted Pinacl with their technology needs over many years.

For over 35 years Pinacl have continued to provide innovative services and solutions to a wide range of customers. We work tirelessly to exceed our customers’ expectations and believe that this has direct business benefit to those we work with. Pinacl’s head office is in St Asaph, North Wales, although the majority of our employees are based on customer sites or close to our customers throughout the UK.

We specialise in delivering managed ICT infrastructure solutions encompassing the Internet of Things, Smart Cities, Dark Fibre connectivity, Wireless, WAN, LAN, Data Centre and Cloud technologies. We offer a complementary range of Managed Service options, tailored to the requirements of each individual customer.

Our culture of bringing technical excellence delivered through our people for the advantage of our customers, is underpinned by tracking and positioning (where appropriate) new and emerging technologies.

Focus on quality and accreditation

We believe your continued success is built on the quality of our staff and their understanding of your challenges. Directly employing and developing our people to deliver value at all stages of engagement; from initial planning through to ongoing support and management of solutions.

This is underpinned and independently endorsed by our accreditation's, from our technology partners and independent quality awarding bodies including ISO. Additionally, we utilise PRINCE2 Project Management and ITIL methodologies and have industry recognised people, to ensure best practice is followed.

Pinacl is an accredited Silver Investors in People and Safe Contractor company demonstrating our health and safety commitment to both new and existing clients.

Corporate Social Responsibility

CSR is something that we take very seriously and we seek to be a good corporate citizen in all we do. We believe that everybody has a part to play in working towards a more rounded society. This includes; ensuring equal opportunities for all and engaging with the local community.

Our chosen charity for 2017/18 is the Motor Neurone Disease Association. MND is a fatal, rapidly progressing disease that affects the brain and spinal cord. The Motor Neurone Disease Association is the only national charity in England, Wales and Northern Ireland focused on improving access to care, research and campaigning.

We are also involved with the 'Inspire Project’ in Middleton. This charity sits at the heart of the community and provides resources, activities and training to members of the public that need social inclusion, have little digital skills and no access to IT.

Meet the pinacl team

Rob Bardwell

Group CEO

Leanne Rockliffe

Group CFO

Susan Davies

Group CHRO

Mark Lowe

Business Development Director

Alasdair Rettie

Technical Director

David Ruthven

Sales Director