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What to consider when choosing your cloud provider

Cloud will undoubtedly continue to be at the top of IT agenda in 2018. Like many managed service providers, we recognise the enormous opportunities that exist in the cloud services sector across cloud hosting, cloud-based disaster recovery (DR) and cloud backup. 

Matching your capabilities with a cloud service provider that can help you make the most of these opportunities will be pivotal to success and business growth from cloud services.

When embarking on a cloud services strategy, organisations will have very diverse requirements, but there are some key attributes that should be looked at when considering cloud service providers (CSPs).

Breadth of offerings

The demand for cloud-based backup and Disaster Recovery solutions is large and rapidly growing. It’s important to consider whether the CSP enables you to monitor and manage all of your cloud services including Disaster recovery as a service (DRaaS), Infrastructure as a service (IaaS) and cloud backup. Ideally you are looking for powerful visibility management features across billing, performance, security, compliance, testing and reporting.

Performance and scalability

Your cloud service provider must have clear service level agreements in place that will support you to acquire business applications, grow your customer base and keep them happy. It’s advisable to examine past performance and uptime.

Security and Compliance

Cloud security and compliance considerations will be at the top of any organisations priorities list for Cloud services. It is essential to have a partner who can help you meet your compliance requirements and to help respond to an environment of increased risk from cyber-attacks, ransomware and other threats, the cloud provider should integrate advanced security features into its cloud platform.

Support lifecycle

Your chosen managed service provider needs to understand and determine what levels of support your business requires and ensure that their cloud service provider can deliver that. It’s a good idea to determine where the support team is located and having a support plan outlines for you. You should have confidence that your CSP will be a true partner to you, from implantation to ongoing operations to the provision of the support to back that up.

Pricing and flexibility

Is the pricing model clear and can it be customised? With an increased focus on cloud cost-effectiveness, you need to ensure you’re provided with cost-effective options that won’t lock you in to paying for cloud resources you won’t necessarily use. Is your cloud service provider agile enough to meet your needs? you need a provider who will have you efficiently up and running with the cloud services with price structures to suit your needs.

Why Pinacl?

Pinacl's grounding in complex enterprise networking and infrastructure allows us to design solutions that leverage the power of Public Cloud providers coupled with local resources. This intelligent mixing of platforms allows businesses to place their applications and data in the right place at the right time to leverage resources in the most cost-efficient manner. 

Whether you are looking at a single application deployment, such as email, into the Cloud or a number of Line of Business applications, talk to Pinacl about how to design a solution that will meet your requirements today, for performance and security, as well as being able to deliver for your requirements tomorrow. If you would like to find out more about our Cloud solutions, then contact us today.

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