Pinacl Solutions




Pinacl won a Managed Wireless contract with Aberdeen City Council to help bridge the digital divide and aid social inclusion.

The Council appointed Pinacl Solutions to design, deploy and operate a Managed WiFi Service across its property portfolio. 

The aim of the service was to widen access to internet based services across the City, bridging the digital divide and aiding social inclusion, providing visitors with access to a world class WiFi facility in all public accessible spaces.

The service provides the public with free access to the Internet with content filtering and user logging enabled to ensure compliance with relevant regulation and legislation. The project provides public WiFi within 32 Council buildings including community centres and libraries as well as external public space WiFi, supporting the Council’s digital and social inclusion strategy within Aberdeen’s northern regeneration areas of Northfield, Middlefield, Woodside and Tillydrone.

The service provides a simple and effective means of accessing the public WiFi service using social media credentials or a simple form based entry. Once a user has registered and used the service, subsequent attempts to access the service using the same device will be seamless.

The Council understand the part WiFi in public buildings plays as a key driver for addressing digital and social inclusion. They had an existing WiFi network within the libraries for staff that also provided limited public access through a Council managed network. 

Pinacl work in close partnership with the Council to provide them with a Managed WiFi Service that delivers the flexibility to support the varying Council led public WiFi initiatives and has the ability to readily scale to connect additional sites.

Bringing high-speed wireless connectivity to the city centre and beyond will deliver massive benefits for schools, the public and businesses. With these plans, we are making a real statement to the global business community in terms of attracting new investment. This is a genuine partnership between private and public sector to bring about digital transformation
Willie Young, Finance Convener Councillor, Aberdeen City Council