Pinacl Solutions



City of York Council

Pinacl has won an 8 (+2) year Managed Service contract with City of York Council to drive innovation in pursuit of York's digital vision.

Pinacl were successfully awarded a Managed Service contract with City of York Council back in 2009. We have so far delivered a number of significant high profile projects including; the relocation of over 1,500 Council staff to West Offices, replaced their legacy WAN with a superfast dark fibre network across the City and upgraded the corporate telephony solution in support of flexible working initiatives.

Most recently Pinacl has won a new contract with the Council for a city-wide public wireless concession for a minimum of 5 years. Phase one of the CityConnectWiFi rollout covers key parts of the city centre from outside the station, through to the Minster and even down the Shambles aswell as covering the six Park and Ride terminals.

A key part of the solution with City of York Council was the design, installation and operation of a Dark Fibre ICT Network Infrastructure. The dark fibre network consists of resilient fibre optic rings connecting six of the Council’s core sites across York. The remainder of Council buildings, Libraries and schools are connected to the nearest core site via a dark fibre connection.

This solution has enabled the City of York to become one of the most technologically-advanced cities in the UK. The dark fibre network provides a fully future proof networking environment for York, while delivering much-needed and much-improved high-speed network access to the City's 70 schools, 14 libraries, and Council offices, as well as supporting the City’s traffic management and CCTV systems.

Pinacl’s culture and approach are key attributes that that came across during the tender process and have been witnessed during the delivery of the contract. I feel that our business is important to them and believe that the size of their organisation enables them to strike the balance of delivery and attention to detail. We have had a very positive experience to date with Pinacl's design consultants that has seen a number of early projects being successfully delivered by working together throughout the process
Roy Grant, Head of ICT, City of York Council