Pinacl Solutions



Newport City Council

Pinacl successfully designed and deployed a dark fibre network across Newport, alongside strategic partner Concept Solutions People (CSP) giving the Council access to a superfast and futureproof networking infrastructure.

The Newport dark fibre network, stretches from Duffryn, where it connects into the Next Generation Data Centre (NGD), into the City Centre, over the River Usk and down into the Newport International Sports Village (NISV). The fibre network also stretches into several areas currently undergoing regeneration including Pillgwenlly, Gaer and Shaftesbury.

The dark fibre network was installed in just 6 months, forming part of a hybrid network supporting the deployment of a public Wireless solution across 54 publicly accessible buildings including libraries, community centres, sporting venues and the Riverfront Theatre.

The face of Newport is changing, with regeneration projects taking place across the city. Newport’s brand new retail and leisure complex, Friars Walk, opened 12th November 2015 to an incredible response - 102,000 visitors on opening day and 350,000 visitors over the first weekend.


As part of the wider regeneration work, Newport City Council went out to tender for a Public In-building wireless solution which was funded through the Super Connected Cities Programme.

A key part of Pinacl's solution for Newport City Council was to invest in the design, installation and operation of a Dark Fibre Network. The dark fibre network consists of over 14km of resilient fibre connecting the Council’s core sites across Newport, including:

  • Newport Museum and Art Gallery
  • Riverfront Theatre
  • Fourteen Locks Canal Centre
  • Belle Vue Park Pavillion
  • Newport Market
  • Mansion House

"We are delighted to be working with Newport Council delivering a complete WiFi service across 54 public venues, offering a quality, high speed and easy to use WiFi service. It’s especially pleasing that many of these venues are directly connected with our dark fibre network in Newport providing uncontended Gigabit connectivity. Our CityConnect city centre WiFi has also been launched and already we have interest from local businesses regards commercial opportunities for advertising on the CityConnect service".
Jo Evans, Digital Project Officer, Newport City Council